Effective Date: January 1, 2025
Last Updated: August 2025
1. Introduction
* Welcome to https://www.wxjqfz.com/ of Wuxi Jiaqi Textiles Technology Co., Ltd. (hereinafter referred to as "we," "us," or "Jiaqi Textiles"). These Terms and Conditions (hereinafter referred to as "Terms") govern your access to our website, browsing content, inquiring about products, making inquiries, purchasing, or using any products or services we offer (collectively, the "Services").
* Please read these Terms carefully before accessing the Website or using the Services. By accessing the Website, using the Services, or submitting an order, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to all of these Terms, please immediately cease accessing the Website and using the Services.
2. Definitions
* "Customer," "You," or "Your" refers to any individual or entity who accesses our website, makes inquiries, or uses our Services.
* "Products" refers to the various Textiles products, such as fabrics, products, and garment accessories, offered by Jiaqi Textiles through the Website or other channels. * "Order": A customer's request to purchase specific products, submitted via the website, email, telephone, or other methods approved by us.
* "Contract": The legally binding agreement between us and a customer regarding a specific order, formed upon our written confirmation (including email) of acceptance of a customer's order.
3. Account (if applicable)
* Describe whether account registration is required (e.g., to view order history, download materials, etc.).
* The user is responsible for the security of their account (password confidentiality).
* We reserve the right to suspend or terminate an account if we suspect a security breach or violation of these Terms.
4. Product Information and Inquiries
* Product images, descriptions, specifications, prices, and other information displayed on the website are for reference only and may differ slightly from the actual product due to batch and display variations. While we strive to ensure the accuracy of this information, we do not guarantee absolute accuracy.
* Customers may make product inquiries through the website form, email (info@wxjqfz.com), or phone (+86 18906169801). * We will provide quotations, sample arrangements, and other information based on the content of your inquiry. Quotations are generally based on market conditions at the time of inquiry and are valid for 15 days, subject to our written confirmation.
5. Orders and Contracts
* Order Submission: Customers may submit formal orders by email or phone confirmation followed by a written order. Orders must include a clear description of the product, specifications, quantity, price, delivery requirements, and other information.
* Order Acceptance: An order submitted by a customer constitutes an offer to purchase. A contract is formally established only when we issue a written order confirmation (including email). We reserve the right to refuse to accept any order due to insufficient inventory, price changes, errors, or other reasons.
* Order Modification and Cancellation: After we have confirmed your order, customers must promptly notify us in writing if any modification or cancellation is required. We reserve the right to determine whether to accept modification or cancellation requests and may charge a fee based on production progress or incurred costs.
* Minimum Order Quantity (MOQ): Some products have a minimum order quantity, which will be clearly stated in the product information or quotation. 6. Price and Payment
* Price: Product prices are subject to our final written quotation or order confirmation. Prices may not include taxes, duties, shipping costs, insurance, etc. (unless explicitly included).
* Currency: The transaction currency is US Dollars (USD).
* Payment Method: The specific payment method (such as the prepayment percentage and the final payment time) must be clearly agreed upon at the time of order confirmation.
* Payment Responsibility: Customers must strictly pay according to the agreed payment method and time. Late payment may result in delayed delivery or cancellation of the order, and we may charge late fees or interest.
* Taxes: Customers are responsible for all applicable taxes, duties, customs fees, etc. (unless otherwise required by law or explicitly agreed upon in the contract).
7. Delivery and Shipping
* Delivery Time: The delivery time (production lead time + shipping time) is agreed upon at the time of order confirmation. We will make every effort to meet the agreed delivery date, but we are not responsible for delays in delivery due to the following circumstances: customer delay in providing necessary information or confirmation, customer order changes, force majeure (see below), or third-party logistics delays.
* Mode of Transportation and Risk Transfer: The mode of transportation (sea, air, or road) and the point of risk transfer are determined by mutual agreement. The customer is responsible for arranging transportation or appointing a freight forwarder (if applicable).
* Transport Documents: We will provide the necessary transport documents.
* Acceptance: The customer must inspect the goods within 7 business days of arrival at the destination. For any shortages or obvious transport damage, the customer must immediately notify the carrier and us and provide relevant supporting documentation (e.g., photos, inspection report). For non-obvious quality issues, the notification period is 7 days after receipt of the goods.
8. Quality and Standards
* Quality Standards: Products must conform to industry standards and specific customer standards.
* Samples: If an order is based on a sample, the sample will be deemed the final quality standard. Acceptance of the sample by the customer constitutes acceptance of its color, texture, feel, and other characteristics. Please note that mass production may experience slight color variations due to factors such as dye batches and equipment. This is common in the Textiles industry and does not constitute a quality issue unless the difference exceeds the generally accepted reasonable range in the industry (which must be quantified and agreed upon in the contract).
* Quality Objections: If a customer objects to product quality, they must raise the issue within the specified timeframe, as outlined in Section 7, "Acceptance," and provide detailed evidence. We will investigate the situation and negotiate a solution (e.g., return, exchange, discount, compensation, etc.). Objections received after the timeframe will generally not be accepted.
9. Intellectual Property
* All content on this website (text, images, logos, designs, data, etc.), as well as our product designs, technical information, and proprietary processes, are the property of Jiaqi Textiles or its licensors and are protected by copyright, trademark, and other intellectual property laws.
* Customers are authorized to access and use the content on this website solely for the purpose of evaluating or purchasing products. Reproduction, modification, distribution, dissemination, display, or use for any commercial purpose is prohibited without our express written permission.
* Customers warrant that any designs, specifications, or materials they provide to us do not infringe the intellectual property rights of any third party. If we suffer any losses due to infringement of information provided by customers, customers shall bear full liability for compensation.
10. Disclaimer and Limitation of Liability
* As-is: The website and services are provided on an "as is" and "as available" basis. To the maximum extent permitted by law, we disclaim any express or implied warranties of accuracy, completeness, timeliness, security, merchantability, or fitness for a particular purpose regarding the website and services.
* Limitation of Liability: In no event shall Jiaqi Textiles and its affiliates, directors, or employees be liable for any indirect, incidental, punitive, special, or consequential damages (including, but not limited to, lost profits, business interruption, or loss of data) arising out of the use or inability to use the website, services, or products, even if advised of the possibility of such damages. Our aggregate liability under any order or contract shall not exceed the total price of the products covered by such order or contract. * Force Majeure: We are not liable for any failure or delay in performance of contractual obligations caused directly or indirectly by events beyond our reasonable control (such as war, riots, strikes, blockades, fire, floods, earthquakes, epidemics, government actions, cyber attacks, significant transportation delays, raw material shortages, etc.). The party affected by force majeure shall promptly notify the other party and use reasonable efforts to mitigate any losses.
11. Termination
* We reserve the right, at our sole discretion, to terminate or suspend your access to the Website or Services at any time, with or without prior notice, especially if you breach these Terms.
* Termination of an order contract shall be handled in accordance with the contractual agreement and applicable law.
12. Governing Law and Dispute Resolution
* These Terms and any order contract based thereon shall be governed by and construed in accordance with the laws of the People's Republic of China.
* Any dispute arising out of or in connection with these Terms or the Services/Products shall first be resolved through friendly negotiation between the parties. If negotiation fails, either party shall have the right to submit the dispute to arbitration by an arbitration tribunal in accordance with its then-current arbitration rules. The arbitration award shall be final and binding upon both parties. (Alternatively, the arbitration award may be submitted to the People's Court with jurisdiction over our location (Wuxi City) for litigation.)
13. General Terms
* Entire Agreement: These Terms (together with the Order Confirmation and any written supplementary agreement between the parties) constitute the entire agreement between the parties regarding the subject matter hereof and supersede all prior oral or written discussions, communications, and agreements.
* Modifications: We reserve the right to modify these Terms at any time. Modified Terms will be prominently posted on the Website or notified by other appropriate means. Your continued use of the Services after the effective date of the modification constitutes acceptance of the modified Terms. Material changes will be notified in advance as best we can.
* Severability: If any provision of these Terms is held invalid or unenforceable, such provision shall be modified to the extent enforceable or deemed severable without affecting the validity of any other provisions.
* Notice: Effective notice shall be provided by email or written letter sent to the contact information provided by the customer in the inquiry or order.
* Assignment: The client may not assign any rights or obligations under these Terms without our prior written consent. We may assign these Terms upon notice to the client.
14. Contact Us
* If you have any questions or comments regarding these Terms, please contact us:
* Email: info@wxjqfz.com
* Phone: +86 18906169801
* Address: 27-1 Huayuan Road, Gushan Town, Jiangyin City, Jiangsu Province, China
